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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jorge Torres

March 4, 2025

5  out of  5
rating by Jorge Torres
"Greg provided outstanding service throughout the entire process. He communicated clearly, demonstrated extensive knowledge, and consistently went above and beyond to ensure everything went smoothly. Highly recommend his services!"
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Melissa Flagg

March 1, 2025

5  out of  5
rating by Melissa Flagg
"My husband's car recently broke down, and we found out that the entire frame of it was rusted out. We were suddenly faced with trying to find a new car in less than 24hrs. We found the car but the buying process took forever and was so stressful (isn't always? 😂 ). Thankfully, State Farm made it super easy to add the new car to my plan (and remove the old one) and mostly all through text. Sonia's office was super helpful and soooo courteous! Thanks for making a super stressful situation that much easier!!!"
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Esmeralda Lopez

February 27, 2025

3  out of  5
rating by Esmeralda Lopez
"When they answer the phone, super helpful and very nice. Lately have had to leave voicemails multiple times/days in order to get a call back."
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Emily Bixler

February 20, 2025

5  out of  5
rating by Emily Bixler
"Not enough stars, but 10 out of 10 experience! So polite, understanding, and kind! Answered all of my questions with such patience! Thank you so much Christina, Amanda, and State Farm!"
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Kim Hunnell

February 17, 2025

5  out of  5
rating by Kim Hunnell
"I have been with Sonia Mori's location for years. Greg Emory has been our Specialist since the beginning and he is absolutely amazing and wonderful to work with."
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Cole Norris

February 12, 2025

5  out of  5
rating by Cole Norris
"Greg has always been my to go guy when getting auto insurance, makes the process smoothe and headache free would recommend him to anyone that wants a good experience"
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Israel de la rosa

December 11, 2024

5  out of  5
rating by Israel de la rosa
"I had a fantastic experience working with Cristina! She provided excellent service and went above and beyond to help me secure renters insurance. Her professionalism and attention to detail made the entire process smooth and hassle free. Cristina took the time to answer all my questions and explained everything clearly, ensuring i understood my options. For anyone seeking reliable and helpful service, I highly recommend Cristina!"
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Joan Clark

October 29, 2024

5  out of  5
rating by Joan Clark
"I received the best service I’ve ever had from an insurance company. My rep was knowledgeable and very patient answering all my questions."
We responded:
"Thank you! We appreciate you! "
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Michael Doherty

October 26, 2024

5  out of  5
rating by Michael Doherty
"Lovely people and a great atmosphere , it was a very pleasant experience"
We responded:
"Thank you, Michael! We are so happy to help you with your insurance needs. "
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Angela

October 2, 2024

5  out of  5
rating by Angela
"The Sonia Mori team is always welcoming and efficient! They make you feel like Family. Christina and Amanda have helped me so much and have always treated me with patience and kindness no matter how many questions I have! They have helped tailor make our insurance policies for our home and auto insurance to our needs and budget and have also advised us on other optional insurance products that they carry. I'm very thankful for finding this State Farm Office! I have been extremely satisfied with the insurance coverage and the pricing also. If you're looking for an insurance office locally to work with this is the place you should go!"
We responded:
"We appreciate you, Angela! Thank you for your kind words. "
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Mandy Baldino Evans

September 21, 2024

5  out of  5
rating by Mandy Baldino Evans
"Greg was very helpful and attentive to helping me save money."
We responded:
"Thank you Mandy!"
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Sara Cruz

September 17, 2024

5  out of  5
rating by Sara Cruz
"The staff there was really nice and Amanda was very friendly and helpful answered all my questions and concerns. Overall a very good experience."
We responded:
"Thank you, Sara! "
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Felicia DeMeere

September 4, 2024

5  out of  5
rating by Felicia DeMeere
"always good customer service,"
We responded:
"Thank you!!!"
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Gary Marashi

August 14, 2024

5  out of  5
rating by Gary Marashi
"It was a pleasure talking with Christine at State Farm. Very helpful and explained everything answered every question!! Always a pleasure to talk too!"
We responded:
"We love having you as part of our family! Thank you!"
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Brittany Cochran

August 12, 2024

5  out of  5
rating by Brittany Cochran
"I absolutely love working with Mr.Greg he is amazing and always helps my family and I with any questions we need. I would definitely recommend working with him and all of their amazing team."
We responded:
"Thank you for the support and feedback! "
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Terry Chandler

August 9, 2024

5  out of  5
rating by Terry Chandler
"Amanda could not have been more helpful with our new auto policy. She was very thorough with our application and made sure we had the proof of insurance needed to pick up our new vehicle. As long time State Farm customers Amanda made sure she applied all applicable discounts which is much appreciated. Thank you Amanda ;♧"
We responded:
"Thank you for taking the time to leave such a kind review! "
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Gloria R

July 24, 2024

5  out of  5
rating by Gloria R
"I got insurance today from Greg. He was great to work with. Very knowledgeable. Very glad I switched to State Farm Insurance."
We responded:
"Welcome to the agency Gloria! We are happy to help you with your insurance needs."
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David Jackson

July 23, 2024

5  out of  5
rating by David Jackson
"Greg was great... thanks for all your help."
We responded:
"Thank you David!"
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Michael Mankin

July 18, 2024

5  out of  5
rating by Michael Mankin
"I have been a customer of Sonia Mori State Farm in DeLand, FL for over 20 years. Excellent service! Today I want to specifically single out Greg Emory. Courteous, friendly and very knowledgeable. He returns calls promptly and answers my questions . He goes right to work on the problem and solves it. And a really kind and caring guy! What more could I ask for?"
We responded:
"Thank you for the kind words, we appreciate you!"
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Infamous Pypernate

July 16, 2024

5  out of  5
rating by Infamous Pypernate
"If you’re looking for an insurance agent that goes above and beyond for their client, Sonia Mori and her team are the ones you need to contact! Sharing our experience: There was a partial payment taken from our card a month ago and it couldn’t be found anywhere in the State Farm system. Our State Farm agent at the time got so frustrated at the situation and that I was still calling them to find where that payment went to, that she was screaming at me on the phone. Since that situation, we changed agents and were blessed enough to come aboard with Sonia Mori. I can’t express enough how grateful my wife and I are to Amanda on Sonia’s team, for the time she spent with corporate to track down this payment! It wasn’t easy, but she didn’t give up and never made us feel like we were any kind of bother! That meant the world to us and we are beyond grateful!!!! The payment was found and we are getting back on track!"
We responded:
"Thank you for the review and your trust in our agency! "
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Mark Reyes

July 11, 2024

5  out of  5
rating by Mark Reyes
"Greg was a great help w billing. He helped me w all my questions and concerns. I will continue to do business w this location. Thanks"
We responded:
"Thank you Mark!"
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Lance Lozano

July 10, 2024

5  out of  5
rating by Lance Lozano
"Cristina was the best! As a college student who had to get renter’s insurance for the first time, Cristina was very helpful and made the process super easy for me! I worked for her wedding once and coincidentally she picked up the phone, it was so nice to hear from her again!"
We responded:
"Thank you for your kind review, Lance. We appreciate you! "
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Larry Blakeslee

July 10, 2024

5  out of  5
rating by Larry Blakeslee
"Greg took greatt care and got me"
We responded:
"Thank you Larry!"
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George Autry

July 8, 2024

1  out of  5
rating by George Autry
"State Farm dropped me for no reason, even the office staff was puzzled. Then 2 weeks after canceling me, they drafted me anyway for over four hundred dollars and are in no hurry to refund this unauthorized draft. Last thing I heard was maybe in 3 more weeks. It has already been 3 weeks. Extremely poor customer service."
We responded:
"Please contact our office for further assistance. "
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Bill

July 8, 2024

5  out of  5
rating by Bill
"Amanda was very knowledgeable and friendly. She answered all my questions in a professional manner. I really appreciated her helpful service. Sincerely Bill Martin"
We responded:
"We appreciate your trust in our agency! Thank you. "